Terms of Service and Privacy Policy by the Hotel
 
Payment: On arrival at Hotel Reception

RATE DETAILS

Prices only valid for individual bookings. Not applicable to groupsor special events.

Description:

DAILY BEST AVAILABLE RATE
-The prices and the conditions offered can be different at each moment, even if you request the same dates.
-Should you modify your booking please always check the new price applied before confirming the changes.

Taxes:

TAXES INCLUDED (IGIC 5%)

Cancellation Policy:

If cancel 24 Hour(s) before arrival or guest is no show, 1 Night(s) will be charged as cancellation penalty

PRIVACY POLICY


The following Privacy Policy governs the online reservation system of GF HOTELES, e-mail: comercial@gfhoteles.com registered in Mercantile Registry of Santa Cruz de Tenerife, tome 1870, folio 205, page TF-20987, CIF:B-38.555.140.

The price of your stay will be invoiced by the indicated company.

GF HOTELES  comprises the following companies: - COSTA ADEJE GRAN Hotel S.L.., owner of the establishment COSTA ADEJE GRAN Hotel, located in Avda. Bruselas 16, 38660, Adeje (Santa Cruz de Tenerife, Canary Islands, Spain) - FELAHOTEL S.L.U., owner of FAAB CosTaSuR, located in Avda. Bruselas 13, 38660, Adeje ( Santa Cruz de Tenerife, Canary Islands, Spain ); - ISABEL FAMILY HOTEL S.L.U., owner of Hotel A. ISABEL, located in Avda. Mosc,00200032002c 38670, Adeje ( Santa Cruz de Tenerife, Canary Islands, Spain ); - NOELIA PLAYA S.L.U., owner of A.T. NOELIA Playa, located in Avda. Hermandos Fernn0064ez Perdign002c0039.38400, Puerto de La Cruz ( Santa Cruz de Tenerife, Canary Islands, Spain ).

The use of this service requires the full agreement and the acceptance of the following general conditions.

1.- Use of the reservation service

a. Obligations and responsibilities of the users

The user testifies he/she is 18 or over and has legal capacity to contract the offered service and understands the entire conditions mentioned. The access to this service is the exclusive responsibility of the user. GF HOTELES is not responsible for the possible damages caused by the use of this web page on users software or hardware. The user commits himself to use this service according to the law, moral, good habits and public order, as well as the general contracting conditions, not to use them for any illegal issue or means which contradict the present general contracting conditions. Furthermore, the user declares being aware of the general conditions of use of the website www.gfhotelescom, property of GF HOTELES and accepting them.

b. Reservation process.

This reservation service aims at booking a stay with a food board , in the hotel indicated on the website www.gfhoteles.com.

When using this service, the user will visualize the availability according to the dates in order to select the dates of his stay. Once the dates are selected, the user will have access to the different types of rooms as well as the different prices. Then, the user will be asked to fill in his personal contact details, in order to finalize the reservation process.

The user assures the veracity and accuracy of the stated data. The fact of gathering credit card data is to guarantee the booking, the payment will be operated on the arrival in the hotel.

Once the process finished, the client will receive an email which will confirm the booking with the selected dates as well as the number of rooms, the type of rooms, the food board selected, the number of people and the price. The conditions and price of the contracted reservation are those expressed in the document. Once the reservation done, the document will be archived. The user has the possibility to access his reservation details in order to identify or modify the data introduced in the reservation process and this, at any time.

c. Price

The price of the reservation includes lodging and selected food board. It does not include any other extra or any other kind of services which arent expressly mentioned on the online reservation contract.


d. Cancellation of reservation.

The cancellation of the booking should be done 14 days before the first day if the stay. If the cancellation is performed less than the mentioned delay, GF HOTELES reserves itself the right to charge the customer with an amount corresponding to a 1 night stay according to the type of room selected and the seasonal rates, in means of penalty.

In case if GF HOTELES communicates the cancellation of the booking for mayor force matters, understanding these motives being abnormal and unpredictable, which consequences couldnt have been evicted even with the normal care and attention expected, the reservation will be cancelled without right of claim or compensation from the client. This assumption will have to be communicated, if it happens to be possible, with the process used for the confirmation of the reservation.

In case the client doesnt present himself on the day of the reservation, GF HOTELES also reserves itself the right to charge an amount corresponding to a 1 night stay according to the type of room and the seasonal rates, in means of penalty.

2.-DATA AND PERSONAL INFORMATION PROTECTION

a. Data protection

We inform the users that once registered, he can at all moment, access his personal data and benefits of the right of rectification, cancellation and opposition appearing in the Organic Law, 15/1999, from December 13th, on protection of data and personal information. Also, the revocation of consent of cession and treatment of personal data.

GF HOTELES commits itself to follow the norms of use and treatment of personal data in agreement with the Organic law 15/1999 on Personal Data Protection and the Royal Decree 994/1999. GF HOTELES will operate the data of its clients in an automatically form and guarantees that the information, are from his responsibility and they are declared in the general register of the agency of data protection. www.agenciaprotecciondatos.es

GF HOTELS informs the client that the latter can use his rights to access, rectify, cancel or oppose data, and this by written means to the person in charge of data treatment and responsible for the files in which the clients personal data appear.b. Services and bookings.

When filling in the reservation form, one allows GF HOTELES to use and automatically process his personal data with the purpose of undertaking the wanted reservation.

We inform the client that he is undertaking a booking and that his data will be transferred to the selected hotel so as to process the reservation and guarantee its execution.

c. Confidentiality

GF HOTELES guarantees the confidentiality of the personal data, as well as the use of security norms as stated in the Spanish norms of data protection in relation with third parties, although they will be revealed to competent Public authorities and always with previous official requirement of conformity with law. At any moment, the data holders have the right to access, rectify, cancel and oppose as well as to object his contentment in the use and treatment of his data according and as stated in the Organic Law 15/1999, dated from December 13th, on the Protection of Personal Data.

3.- APLICABLE LAW AND COMPETENT JURIDICTION.

The user accepts that the applicable legislation to the functioning of this service is the Spanish law. The present general conditions are stated in the law 7/1998, from April 13th, on the General Conditions of Contracting, on law 26/1984, from July 19th, on General for the Consumers and Users Protection, on law 7/1996, from January 15th, on order Ordenacin00200064el Comercio Minorista, al Real Decreto 1906/1999, from December 17th, for what refers to telephonic or electronic contract with general conditions stated in the organic law 15/1999 on Personal Data Protection, Real Decreto 994/1999, from June 11th, que desarrolla la the Organic Law 34/2002, from July 11th, of society services, information and electronic commerce and subsidiary to the Civil Code and commerce code. The user se somete to the jurisdiction of the courts of Santa Cruz de Tenerife for the solving of the divergences which derive of the present interpretation or application of this clause.

GF HOTELES reserves itself the right to make changes which will be considered accurate, on the established terms and conditions.

4.- NOTIFICATIONS

All notifications, requests and other communications which should happen from the parties in relation to the present conditions, should be done by written form and will be considered as such when given in hands or sent by ordinary post service to the address of the other party or through electronic mail.

5.- INVALIDITY OF THE CLAUSES

If one or various clauses included in the general conditions or terms of use were declared totally or partially null or ineffective, they will only affect the specific part which has thus been declared, substituting the general conditions or conditions of use in all the others.


Terms of Service and Privacy Policy by the AdoraHotels reservations service provider (One Planet Tech, Mercaservi SL)
In compliancewith Law 15/99 of 13 December on the Protection of Personal Data, OnePlanet Tech Mercaservi named SL (hereinafter the Company) complystrictly with all the necessary measures to ensure the security,integrity and privacy of data provided through the data collectionforms embedded in the web site adorahotels.com (the site).

Personal data freely entered by the customer (the user) in the forms ofthe site are solely employed by the company to perform their dutiesadministrative, technical, and commercial. The data collected inconnection with the application of a reservation will be sharedexclusively with the establishment which has made the request for thereservation, to allow the establishment of the reservation process andcontact the customer in accordance with the law. In no other case willbe transferred personal data of our customers to third parties outsidethe company without express consent of the affected. The company agreesto cancel the personal data collected when they are no longer necessaryor relevant for the purpose for which they were collected.

The company shall allow the transfer of data only when it involves aneed to provide their customers the services contracted, giving theseonly to those entities and bodies are intimately and necessarily linkedto the provision of various services offered in site, employees orpartners of the firm or professional firms and companies to collaborateor assist in the economic, administrative, legal, tax or financial.

Authorized personnel access the company's customer data is done in acontrolled and hierarchical, according to the internal politics ofaccess and processing of customer data.

The user to enter personal information in different site registrationforms will have full ability to exercise their rights of access,rectification, cancellation and opposition at any time asking for thecompany, as provided in the aforementioned Data Protection Act.

The data transmission is performed in an encrypted under a secureconnection, the company guarantees the absolute confidentiality andprivacy of personal data collected and therefore taken essential safetymeasures to prevent alteration, loss, unauthorized access or processingthus ensuring its integrity and security. However, the company does notguarantee that unauthorized third parties from undertaking any type ofattack may be aware of system features that users use the site.Therefore, the company shall in no way responsible for the incidentsthat may arise over personal data where derived from either an attackor unauthorized access to systems at the site, so it is impossible todetect by current security measures or when due to a lack of diligenceof the user in terms of guardianship and custody of their passwords ortheir own personal data.

The user information provided must be truthful. For this purpose, theuser guarantees the authenticity of all data communicated as a resultof completing the forms necessary for the recruitment of the Services.It will also be your responsibility to keep this informationcontinuously updated to satisfy, at each moment, the user's actualsituation. The user is solely responsible for any false or inaccuratestatements made and the damages caused to the company or third partyfor the information provided.

The company expressly prohibits the reproduction, distribution, publiccommunication, totally or partially, or any other activity that can bedone with the content and / or software on the site or even quoting thesource, without the written consent of the company.

The resolution of any dispute, controversy or claim arising from theuse of the site, its contents or any products or services offered onthis subject the Spanish legislation.

For any queries, regarding the privacy policy adopted or the executionof the rights granted by the LOPD the injured, the company offerse-mail address gestion@adorahotels.com

To comply with the provisions of Law 34 / 2006 of January 11, servicesof information society and electronic commerce, below are the generaldetails of this web site: Trademark: adorahotels. com owned by:MERCASERVI SL; address is: c / Hawaii s / n, 38650 S / C Tenerife,Spain. Phone: +34 922 752950 Email: gestion@adorahotels.com